Personal Injury

Slip, Trip & Fall Claims — Compensation for Avoidable Accidents

A slip or fall injury can have lasting consequences — fractures, spinal injuries, and head trauma are common outcomes. When the cause was someone else's failure to maintain a safe environment, you have the right to claim compensation. A specialist personal injury lawyer will assess your claim and act on your behalf, obligation-free.

Free consultation No-win no-fee available No upfront fees

⚠ CCTV footage and cleaning logs disappear within weeks — secure evidence early — submit your request now.

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Common situations we help with.

Slipped on a Wet Supermarket Floor

Supermarkets are required to have cleaning inspection regimes and promptly address spills and wet surfaces. If you slipped on a wet floor that was not adequately signed or had not been attended to for an unreasonable period, the supermarket operator may be liable. Securing CCTV footage and the cleaning inspection log immediately is essential to establishing the duration of the hazard.

Tripped on an Uneven Footpath or Council Land

Local councils are responsible for maintaining footpaths and public walkways in a reasonably safe condition. Tripping on a raised paver, pothole, or tree root lifting section of footpath can give rise to a claim against the council. Special notice provisions apply in many states — there may be a requirement to notify the council within 6 months of the injury, making early legal advice particularly important.

Fell on a Wet Surface at Work

A fall at work on a wet floor, spilled substance, or slippery surface can give rise to both a workers compensation claim and, in some states, a common law negligence claim against your employer. Employers must implement safe systems of work including appropriate cleaning regimes and non-slip surfaces. A personal injury lawyer can advise on which type of claim is available to you and how to maximise your recovery.

Injured on Poorly Maintained Stairs

Broken steps, loose handrails, missing anti-slip nosings, and inadequate stair lighting are all hazards that occupiers are required to address. Falls on stairs can cause severe injuries including fractures, head injuries, and spinal damage. The occupier's failure to maintain stairs to an acceptable standard is a clear basis for a public liability claim where those failures can be established.

Slipped at a Restaurant or Café

Food service businesses are responsible for ensuring floors are kept dry and clear of hazards. Spills near kitchen entrances, outdoor areas, and around service counters are common causes of slip injuries. Restaurants, cafés, and their public liability insurers can be held accountable where a reasonable inspection and cleaning regime was not in place at the time of your fall.

Fell Due to Inadequate Lighting in a Public Space

Poor lighting in stairwells, car parks, walkways, and public buildings can make it impossible to identify ground hazards. Where inadequate lighting was a cause of or contributed to your fall, the occupier or responsible authority can be liable for failing to ensure adequate illumination in areas where people are expected to walk — particularly where the risk of falls in that area was foreseeable.

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How It Works

Your Slip, Trip and Fall Claim, Step by Step

Evidence in slip and fall cases deteriorates fast. We connect you with a personal injury lawyer who will act immediately to preserve the evidence you need and build the strongest possible claim for your compensation.

Submit Your Slip and Fall Request
1

Submit your request

Tell us where you fell, what caused it, and what injuries you sustained. We match you with a personal injury lawyer who handles slip and fall claims in your state — and who will act quickly to secure evidence.

2

Evidence preservation and liability investigation

Your lawyer immediately requests CCTV footage, incident reports, cleaning logs, and any available photographs. They obtain your medical records and assess whether the hazard was one that the occupier ought to have identified and remedied.

3

Claim, negotiation, and resolution

Your lawyer prepares and sends a formal claim, quantifies your damages, and negotiates with the occupier's insurer. If a fair settlement is not reached, your lawyer will pursue the matter through the relevant state claims process or court.

No-Win No-Fee

You pay nothing unless your claim succeeds — specialist lawyers take on the risk so you can focus on recovery

All 8 States

Requests matched to specialist lawyers across every state and territory in Australia

Free

Initial consultation — understand your rights and options before committing to any action

30 Days

CCTV footage is typically retained for only 30 days — the sooner you act, the stronger your evidence will be

Before You Claim

Practical questions about slip, trip, and fall claims.

Who is responsible for a slip and fall injury? +

Liability for a slip and fall depends on who was in control of the premises and what steps they took (or failed to take) to identify and address foreseeable hazards. For commercial premises, this is typically the business occupier or property manager. For footpaths and public spaces, it is often the local council or state government. In a workplace, it may be your employer. In some cases, multiple parties share responsibility — your lawyer will identify all defendants.

What evidence should I collect after a slip and fall? +

If you are physically able to, collect the following evidence at the scene: photographs of the hazard (wet floor, uneven surface, debris), the area generally, and any signage (or absence of signage); get the names and contact details of any witnesses; request that an incident report be completed by staff; and note the time and date precisely. Seek medical attention as soon as possible — your medical records from the day of the incident are important evidence of the injury and its connection to the fall.

What do I need to prove to establish negligence in a slip and fall case? +

You need to prove that the occupier owed you a duty of care, that they breached that duty by failing to identify and address a foreseeable hazard (or by creating it), and that their breach caused your injury and resulting losses. Critical issues in supermarket and retail slip claims often come down to how long the hazard had been present — a hazard that the occupier had sufficient time to discover and remedy is more likely to establish liability than one that arose moments before the fall.

What are the time limits for bringing a slip and fall claim? +

In most Australian states, the limitation period for a personal injury claim is 3 years from the date of the injury (or discoverability). For claims against local councils, many states impose a much shorter notice period — in some cases, 6 months from the date of injury — before legal proceedings can be commenced. Special provisions extend time limits for children and in cases of latent injury. Missing a time limit can permanently extinguish your right to claim.

Can I claim if I fell at work — is it workers compensation or public liability? +

If you fell at your own workplace, your primary claim is through the workers compensation scheme in your state. Workers compensation provides no-fault benefits for medical treatment and income replacement. In some states, if your employer's negligence contributed significantly to your fall, you may also be able to pursue a common law negligence claim for additional damages (including pain and suffering) once you meet the impairment threshold. A lawyer can advise on both avenues.

How much compensation can I get for a slip and fall injury? +

The amount of compensation depends on the severity and permanence of your injuries and their impact on your life and capacity to work. Compensation can include: medical and rehabilitation expenses (past and future); lost income (past and future, including superannuation); care and domestic assistance; pain and suffering (subject to thresholds in most states); and out-of-pocket expenses. A fractured wrist may result in a modest claim; a severe spinal injury or head injury can result in a very significant award. A lawyer will provide a realistic assessment after reviewing your medical evidence.

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