Privacy Policy

Last updated: 30 June 2026

Request Legal Service ("we", "us", "our") operates the website requestlegalservice.com.au (the "Site"). We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Location (suburb, state, postcode)
• Details about your legal matter or enquiry
• Technical data such as IP address, browser type, and pages visited

2. How We Collect Information

We collect personal information when you:

• Submit an enquiry or request form on our Site
• Contact us by phone, email, or online chat
• Browse our Site (via cookies and analytics tools)

3. How We Use Your Information

We use your personal information to:

• Connect you with qualified legal professionals in your area
• Respond to your enquiries
• Improve our website and services
• Send you relevant updates or information (where you have consented)
• Comply with legal obligations

4. Sharing Your Information

We may share your personal information with:

• Licensed legal professionals and law firms who may be able to assist you
• Third-party service providers who assist us in operating our Site (e.g., email, analytics, hosting)
• Government or regulatory bodies where required by law

We do not sell your personal information to third parties.

5. Cookies

Our Site uses cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings, however this may affect some functionality of the Site.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Access and Correction

You have the right to access and request correction of your personal information held by us. To make a request, please contact us using the details below.

8. Complaints

If you believe we have breached your privacy, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

For privacy-related enquiries, please contact us at:

Request Legal Service
Website: requestlegalservice.com.au
Email: info@requestlegalservice.com.au